Problem with HDD octagon sf8008 4k

N

nikoskonis

Member
Hello, i have a problem with my octagon sf8008 4k receiver.

Everytime i try to open files with media player from the hard disk drive, the receiver freezes.

This happens only with open black hole image.

Any Help please?

thank you.
 
The log doesn't really help much.

I would suggest you remove the autores plugin though, it's not needed and only causes issues.

Set the box to the resolution you want to use (2160p / 1080p etc) then then set the refresh rate to Auto, this is the best way to set the box up to work with all types of media.
 
nikoskonis said:
Hello, i have a problem with my octagon sf8008 4k receiver.

Everytime i try to open files with media player from the hard disk drive, the receiver freezes.

This happens only with open black hole image.

Any Help please?

thank you.
Click to expand...
This Toshiba usb drive works 100 percent correct on other images? What other images did you try and when did you try them?
This is hardware failure, not software bug. At least that is what your log points to. USB drive, usb cable or usb port are all suspect.
Here is the apparent order of the freeze:
(1) MediaPlayer tries to scan /media/hdd
(2) Kernel sends I/O commands to the dying drive
(3) Drive doesn't respond or gives garbled responses
(4) Kernel blocks waiting for response
(5) System freezes

As a test, try using another drive. Looks like you have 2 connected. I am running 5.6.001 on an SF8008 and have zero media issues in playback. So it would seem that if the image was at fault, my receiver would have problems. Of course this is not etched in stone, but other parts of your log point to failing hardware.
Consider:
[Harddisk][model] Error: Failed to get model! msg:
[Harddisk][runCommand] 'sdparm --set=SCT=0 /dev/sdb' returned error code 1!

Line 219: sdparm --set=SCT=0 /dev/sdb
Line 220: couldn't find field acronym: SCT
Line 222: returned error code 1!

You can try to fault OpenBlackHole image for this, but your log points to a failing drive, or usb drive failure (usb port, usb cable).
USB cable is damaged internally (some wires work, others don't)
USB port has corroded contacts
Power delivery is intermittent
Try a different usb port on the receiver.
Try a different usb cable if one is being used.
Try a different USB drive.

Apparently The freeze happens because MediaPlayer tries to scan both /media/hdd/ and /media/usb/, but when it hits /media/hdd/ (the failing TOSHIBA drive), it hangs trying to resolve the mount point path on the broken hardware. At least so it seems.....
 
@el bandido yes it works 100% with other images. I tried it just yesterday with openpli and open atv.
So i'm not sure if it's cable's fault or usb port .
I also tried it with a different usb port on the receiver and the same freeze happened.
 
What happens when you unplug the Toshiba drive? Remove it from the receiver and see if MediaPlayer freezes.
If you can use telnet (putty) then debug logs can be set to run and the image in the receiver that works can be compared with the image that does not work. But your log file that you posted points to a failing drive!
 
Dear friends, I just found a solution to this.
for some reason when i hit the "Playlist" button on the remote control, the hard disk drive works perfect.
Now i have access to my files directly from this option.
(Although still can't figure out why media player from the menu freezes.)
Of course i didn't mean to blame the image for this issue.
My apologies.
 
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