stuck on update screen

[netguy]

hi guys just had update flash on box so did update screen upgrade in progress stuck on that screen what shall i do can i turn box off restart thanks. open black hole image vu duo2 cancel guys after around 15 mins booted up thanks

 

[nunigaia]

hi guys just had update flash on box so did update screen upgrade in progress stuck on that screen what shall i do can i turn box off restart thanks. open black hole image vu duo2 cancel guys after around 15 mins booted up thanks

Crashlog ??? Can you get a crashlog, please.

best regards
nunigaia